Who We Are
At Callenta, we believe that great service drives great business. With years of industry experience, we specialize in providing tailored call center solutions and logistics dispatch services to businesses of all sizes.
Our mission is simple: to help you operate smoothly, connect faster, and deliver better.
Why Choose Callenta?
Professional, trained call center agents
24/7 support availability
Real-time dispatch coordination
Customized solutions for your business
Scalable services as you grow
Call Center Solutions
Inbound and outbound customer service, appointment scheduling, technical support, and more — all handled by highly-trained professionals.
Logistics Dispatch Services
Real-time dispatch, route optimization, delivery coordination, and fleet management — we ensure your operations run on schedule.
Custom Packages
Need both call center and dispatch services? We can create a custom package that fits your business needs perfectly. Let us handle the calls and the logistics — you focus on growing your business.
What We Offer
📞 Call Center Services
Inbound and outbound call handling Customer service and support Appointment setting and reminders Lead generation and follow-ups Technical support and troubleshooting 24/7 live agent availability We represent your brand with professionalism, making every customer interaction smooth and positive.
🚚 Logistics Solutions
Real-time dispatch coordination Route optimisation for faster deliveries Fleet tracking and management Delivery scheduling and rescheduling Emergency dispatch support Driver communication and support We keep your deliveries on track and your customers informed — no delays, no confusion
Customised Solutions
We know every business is different. That’s why we offer flexible service packages designed to fit your needs — whether you require full-time call center support, dispatch services, or a custom blend of both.
🏥 Medical Support Services
Easily manage patient bookings and send timely reminders to reduce no-shows. Collect critical patient details accurately and securely before their appointments. Always be available for your patients, even after hours, with our live answering support. Prioritise urgent patient needs with quick escalation protocols to your medical team. Assist patients with prescription requests, updates, and follow-up communications.
🤝 B2B Support Services
At Callenta, we empower businesses by offering reliable, efficient, and scalable B2B call center and dispatch solutions. We act as an extension of your team, helping you serve your clients faster, communicate better, and grow smarter. Professional inbound and outbound calling to support your client relationships, lead generation, and account management. Customized customer service, order management, and issue resolution designed for business clients.
🛒 E-commerce Support Services
Assist customers with order placements, tracking updates, changes, and cancellations — quickly and professionally. Handle inquiries, product questions, refunds, returns, and complaints with care and efficiency. Ensure your products reach customers on time with real-time dispatch and delivery management services.